Board-Certified Case Manager - Value of Certification

Certification

CCM Board-Certified Case Manager

Case managers who have earned the Certified Case Manager (CCM®) credential have the expertise, knowledge, and professional experience to provide the right services to clients across the continuum of care. The CCM® credential means that case managers are committed to upholding the highest professional and ethical standards.

Exam Window Dates:
March 1 - May 31, 2026
Exam Renewal Dates:
September 1 - December 31, 2025

Commitment & Accountability

The CCM® is evidence that you’re at the top of your profession. 
Join more than 50,000 board-certified case managers committed to excellence. 

It’s a credential the public and employers trust. 

Case managers who have earned the Certified Case Manager (CCM) credential have the expertise, knowledge, and professional experience to provide the right services to clients across the continuum of care, including those with serious or complex medical conditions, and/or catastrophic injuries and illnesses. The CCM® credential means that case managers are committed to upholding the highest professional and ethical standards. To maintain certification, Certified Case Managers must comply with the Code of Professional Conduct for Case Managers, which is enforced by The Commission™.

In today’s health care environment, clients need an advocate on their side. A board-certified Case Manager is the right professional to act in an individual’s best interest in a complex and fragmented health care system to provide optimum value and desirable outcomes for all involved. The letters “CCM” behind your name empower your career potential. 

  • 44 percent of CCM employers require the CCM credential, and 58 percent pay for the exam.*
  • The U.S. Department of Veterans Affairs (VA) approves the CCM credential for reimbursement under the GI Bill for licensing and certification.
  • The CCM is approved to meet hospital Magnet Recognition status.
  • The CCM is a US-based credential, with board-certified case managers residing in all 50 states and its territories.

The CCM is prized as the gold standard for case manager excellence, across all health care and health management settings. The CCM is the:

  • Exclusive health care case manager credential endorsed by the National Association of Social Workers and the Case Management Society of America.
  • Only cross-setting, cross-discipline case manager credential for health care and related fields that is accredited by the National Commission for Certifying Agencies.
  • Only cross-setting case manager certification is validated by a comprehensive job analysis, independently conducted and analyzed by experts.

* Health2 Resources and CCMC, Growth, Benefits, and Value: Insight into Today’s CCM, February 2019